Last Updated on
Ante Rados
Since you are reading this, my guess is that you want to start an online store. You are probably wondering which platform to choose for your shop. If that is true, you are reading the right article.
I’ll compare Shopify vs Wix stores and website hosting in detail and help you make a decision that’s right for you.
Wix is a cloud-based web development platform you can use to create a website through a browser-based editor. Shopify is also cloud-based, but it specializes in creating online stores. There is a tight contest in the popularity of these two top platforms, and after reading this article, you will have all the info you need to decide is Wix or Shopify better for your business.
You might make millions with your business one day, but choosing the correct platform for your online shop is a first step in making an enterprise. Sit tight, read on, and don’t forget me if this Wix vs Shopify comparison helps you make millions!
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If you are considering Wix or Shopify for small business, Shopify is the better choice. It is easier to set up and has all the basic features you will need. Overall, when we compare Shopify vs Wix, Shopify is better because it has a better structure to support bigger and more complex online stores.
Wix vs Shopify comparison
OK, let’s compare Shopify vs Wix:
Wix or Shopify platform ease of use
Wix
☆☆☆☆☆ 5/5
Shopify +
☆☆☆☆☆ 5/5
Wix claims to be the simplest way to build and manage an online store. It is hard to argue that point. Wix is designed to help individuals and small businesses create and run their own websites.
Their drag and drop editor is intuitive and you just need to click on any feature you want to add to your online store and drag it where you want it.
Creating and managing small websites with Wix is so simple that it is unlikely you will find an easier editor to use. However, that simplicity has downsides as well.
Wix doesn’t give you much backend control, so it gets a bit more complicated to create intricate stores with lots of products. As long as you need just a simple store, you should stick to Wix!
Shopify isn’t as simple as Wix, but it has more structure. I am not implying that Shopify is hard to use, but it is just really hard to make it simpler than Wix. It is somewhat harder to learn using Shopify, but you will find that the process is worthy of the effort.
Shopify’s backend control truly shines when you have a bigger store. Shopify has more structure, which makes it easier to manage more complex stores that have thousands of products.
A separate editing interface and dashboard make adding products and managing sales to the store more efficient.
Both Shopify and Wix are really easy to use. Wix is easier to learn, but it is easier to create and manage your store (especially if it is a bigger store) with Shopify once you learn how to use it.
Shopify vs Wix website builder
Wix
☆☆☆☆☆ 5/5
Shopify
☆☆☆☆☆ 4.5/5
Once you try using Wix’s website builder, you will realize that website creation doesn’t get any easier than that. It is so simple that deciding on a template will probably be the hardest thing you will have to do.
After you picked one of over 600 templates, you just need to drag and drop any elements you want to use. Resizing and moving elements around your website is intuitive, and if by some case you run into problems, there is in-editor help that has answers to most common problems.
Wix isn’t the best choice for creating complicated websites, but let’s face it, building a complicated website isn’t the purpose of Wix. Wix is designed for small businesses and individuals who want to run their own business. For those groups, the Wix builder is a perfect fit.
Shopify specializes in eCommerce, and as such is limited to the creation of online stores.
The site building experience with Shopify also starts with the choice of template. It will be easier to choose a template here because the list of Shopify templates is significantly smaller. The benefit is that all of the templates are geared toward online stores.
Shopify’s editor isn’t a drag and drop editor, so it might cause a bit of trouble for beginners. Compared to Wix, Shopify is a bit more complicated to use. Compared to almost any other builder out there, it is really simple. Creating your store on your own should be an easy task.
All in all, Shopify is an excellent online store builder, but it's competitor today, Wix builder, outshines it.
Wix vs Shopify templates, themes and customizability
Wix
☆☆☆☆☆ 4/5
Shopify
☆☆☆☆☆ 5/5
Wix has over 600 free templates with industry-specific features. The platform targets a wider market than Shopify, so most of the themes aren’t optimized for eCommerce.
Wix editor will let you customize some parts of your website. You can choose colors, fonts and animation types for your site. The height and layout of sections are also customizable from the editor. Although Wix isn’t specialized in the eCommerce websites, it has tools that let you customize important elements of your digital store.
If you know how to code, the door to almost complete customization will be open to you. Using CSS and HTML, you can customize more or less everything on your website.
Your choice of template is final, and that is the main problem with Wix's customization. If another template catches your eye, and you decide to use it, you will have to create a new website.
Shopify has 72 themes with industry-specific features. All Shopify themes are eCommerce focused, so with Shopify, you will have a better choice of themes for creating an online store. Only 8 of those are free; for others, you will have to pay a one-time $140-$180 fee.
There are two approaches to customization from Shopify editor. One is the customization of templates, and the other is the changing of overall theme settings.
When you customize templates, any changes that you make will apply to all pages that use it. One example of that is changing settings to the header of your website. Changes you make will display on all your pages that use the header.
You can also add, remove, move around, and edit individual sections. Options for section customization will vary depending on the section you choose; however, you will likely be able to customize everything you want.
In these settings, you can change colors, text, the favicon (favicon is a small image that appears in a tab when someone opens your website), social media buttons, and various options for your store’s checkout.
If all this customization isn’t enough for you, there are further things you can achieve by coding.
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Wix vs Shopify eCommerce features
Wix
☆☆☆☆☆ 4.5/5
Shopify
☆☆☆☆☆ 5/5
Feature to sell physical and digital products is built on the Wix platform. You can sell services as well, but you will need an app for that.
Wix supports 24 different payment gateways. They will automatically connect you to the most suitable payment provider available based on your preferences and location. If you would like to switch to a different provider, you can do it manually.
Wix recently started working with Avalara, an automated tax software. The feature is currently only in beta version, but it is available to most users (currently users in Brazil and India can’t use it). Avalara provides you with real-time tax rates for transactions around the world.
There are various shipping rate settings you can use with Wix. You can set the shipping rate by weight and order price. If you prefer flat rate, free shipping, or store pickup, those features are also available to you. There is also an option to offer your customers a choice of shipping service (standard shipping, fast delivery, overnight shipping, etc.) You can set different shipping rules from the list above in different geographical regions.
If you are selling physical products, it is likely that you have variants of those products. Wix store supports 6 product options. Each of those options can have up to 30 choices. The total number of variants you can manage is 300.
This might sound confusing if you are starting your first online store, so let me clarify. Let’s say you are selling chairs in your Wix store. In that case, an option could be material and option choices could be wood and metal. If your other option was color, then your variants would be: white wooden chair, black wooden chair, white metal chair, etc.
Wix has a somewhat limited inventory management because it is designed for small stores, and abandoned shopping cart recovery is available only through a third-party app.
Do you remember how I mentioned that you will need an app to sell services with Wix? With Shopify, you will need third party software to sell digital products.
When it comes to payment options, you will hardly find any that Shopify doesn’t support. Shopify integrates over 100 payment gateways including bitcoin. There is a page on their website with all payment options listed by country. There is a transaction fee for all gateways except for the Shopify Payments gateway.
Based on your location, Shopify automatically handles major country tax rates. You will also receive automatic shipping rates from major carriers, so that is two problems fewer for you to worry about.
You can easily make flexible shipping rates with Shopify. You can set weight and location-based rates. Adjusting rates by fixed-price, tiered pricing, and choosing the price point where shipping becomes free is also possible.
When it comes to variants of a product, Shopify has built-in support for 100 variants of a product. Each product can have up to 3 options. If you need more variants and options for your products, you will have to rely on a third-party app.
Shopify has excellent inventory management with a search bar that lets you find anything in your inventory easily. Stock management tools, abandoned shopping cart recovery, and revenue reports are integrated, and uploading multiple products is a breeze.
Wix is an excellent choice for eCommerce, but Shopify is designed specifically for eCommerce, so it is no wonder it wins this Wix vs Shopify duel.
Shopify vs Wix online marketing features
Wix
☆☆☆☆☆ 4/5
Shopify
☆☆☆☆☆ 4.5/5
As a free Email Marketing user, you can create 3 email campaigns a month with 5,000 email recipients overall. This quota can be raised by becoming a Wix Ascend subscriber.
Wix Ascend is a separate subscription that lets you manage all your marketing campaigns in one place. Different Ascend plans will cost you $10-$45. Depending on a plan, with Ascend you can create automation rules, sync with Gmail and Facebook Messenger, get VIP support, etc.
Don’t forget that Wix isn’t designed only for building stores. It lets you build all kinds of websites. Wix’s drag and drop builder makes building a beautiful blog a breeze. Wix has some problems with blog archives, but Shopify isn’t doing any better in that field either.
Another thing Wix does better is SEO. The gap is small here, but keyword assistance gives a slight edge to Wix in SEO features.
Shopify relies on third-party apps for most marketing features. The good thing about this dependency is the flexibility that comes with it. The downside isn’t really significant because Shopify's huge app store is focused on eCommerce, so you will easily find an app for you.
A few months ago, Shopify introduced Shopify Email, an email marketing tool that helps you run email campaigns. With the tool, you can create campaigns inside Shopify Marketing and measure campaign success with inbuilt analytics.
Shopify isn’t the best choice for making a blog that accompanies your website. It isn’t doing terribly, but without blog-specific search features and social bookmarking, it just can’t match up to Wix.
Shopify and Wix both have inbuilt support for basic SEO features like meta titles, redirects, alt texts, URL slugs, etc. Wix goes one step further and saves you some time by suggesting popular keywords to use in your SEO.
The biggest upside of Shopify is multi-channel integration. With Shopify, you can connect your store to social media accounts like Instagram and marketplaces like eBay.
Shopify or Wix sales features
Wix
☆☆☆☆☆ 4/5
Shopify
☆☆☆☆☆ 4.5/5
With Wix, you can sell online to overseas countries by creating a multilingual store. This is done by adding additional languages in your editor and manually translating your page and product descriptions (you will have to do this every time you make changes in your store).
The good thing is that you can add any number. However, Wix has a problem with multilingual support for the most important part of your store: the storefront. Certain text, such as the checkout page text, is generated automatically and cannot be translated directly. There is a list of 28 languages that will translate automatically, but if your language isn’t on the list, you are out of luck.
Linux users out there might be disappointed to find out that Wix doesn’t support the editor on Linux. Other than that, Wix has all standard features in the industry like a mobile app, mobile responsive stores, support for most popular browsers, etc.
Shopify’s CMS admin interface shows the most important information each time you log in. An interactive real-time statistics panel makes it easy to monitor your business, and the sidebar will automatically let you know when your products are out of stock.
You can set up email, RSS, and SMS notifications for new orders. There are various filters and viewing options that make browsing through payment and shipping status of orders simple.
With Shopify, there is a bit of workaround to multilingual stores, but in practice, it works better than Wix’s multilingual feature because you can translate everything on your website.
When you enable multiple languages from Shopify admin, you create separate URLs for translated content. Your customers will automatically be redirected to the translated URLs based on their preferred language.
There is a limit of five additional languages you can use; that limit can be raised to twenty if you are a Shopify Plus merchant.
Shopify or Wix store apps & add-ons
Wix
☆☆☆☆☆ 4.5/5
Shopify
☆☆☆☆☆ 4.5/5
Wix has a huge app store, but many apps aren’t eCommerce oriented. There is an online store category in their app store, but some of the apps you might want to use are in other categories.
You will have to spend some time searching for apps that you will use and want to use. The good thing is that you can also find apps that will not only improve your shop but also your website overall.
Shopify also has a huge selection of apps and plugins on the official marketplace, and all of them are related to eCommerce.
It has a better app market for improving your store, but it doesn’t offer many apps that will improve other aspects of your website.
Wix vs Shopify customer support
Wix
☆☆☆☆☆ 4/5
Shopify
☆☆☆☆☆ 4/5
Wix has only phone and forum support. Support is limited to business hours, so you might have to wait if you run into problems at the wrong time.
The good thing is that in Wix editor you already have answers to the most common problems. Wix blogs and tutorials are also packed with info, so you might resolve your problem without having to contact the support team.
In addition to the large forum community and Shopify blog, there is 24/7 phone, chat, and email support. It is unlikely that you will run into any problems that won’t be resolved quickly with all the support channels Shopify has.
Shopify’s help center is a little less helpful than Wix’s center. Shopify’s in-editor help can get a bit annoying because accessing help means you will have to visit a separate page for each problem you run into.
When deciding between Wix vs Shopify customer support it all comes down to your preferences. If you want 24/7 help and live chat, go for Shopify. If you like solving your own problems with information from the help center and editor, go for Wix.
Shopify vs Wix speed, uptime, and reliability
Wix
☆☆☆☆☆ 4.5/5
Shopify
☆☆☆☆☆ 4.5/5
Wix is a reliable site with almost no downtime and decent speed.
Let’s take a look at the numbers:
Response time: 572 ms
Uptime: 99.95%
Shopify has slightly better uptime than Wix, but it has a somewhat slower average response time:
Response time: 511 ms
Uptime: 99.9%
Compare Wix vs Shopify pricing
Wix
☆☆☆☆☆ 4/5
Shopify
☆☆☆☆☆ 4/5
Wix has three plans you can use to start an online store. Store features are the same in each eCommerce plan, so let’s take a look at Wix pricing:
Business Basic: $23/month
- 20 GB disk space
- 5 video hours
- Free domain for 1 year
Business Unlimited: $27/month
- 35 GB disk space
- 10 video hours
- Free domain for 1 year
- Professional logo
- Social media logo files
Enterprise: $49/month
- 50 GB disk space
- Unlimited video hours
- Free domain for 1 year
- Professional logo
- Social media logo files
- Priority response
- VIP support
The main difference between the plans is the amount of disk space you have at your disposal and the amount of video playback you can upload. This is just a limit for upload; you can still use as many embedded videos as you want.
There is also a $500 Enterprise plan. With that plan, you get to consult industry experts to target specific challenges in your project. Also, the Wix team of professionals will help you plan and launch your project
All of the plans get you unlimited bandwidth, a free domain for 1 year, and access to online payments and Google Analytics.
The biggest upside to Wix is that there are no transaction fees, and the biggest downside is that you will have to get one of Wix Ascend Plans for advanced store features. Let’s see what are the most important features you get with each of Ascend plans:
Ascend Basic: $10/month
- 50 lead capture forms
- 10 Customizable Forms
- Payment Forms
- 5 email marketing campaigns/month (disappointing part is that this plan doesn’t allow linking the email campaign’s URL to your domain)
9,500 emails/month - 5 automaton rules
- 5 social post campaigns/month
Ascend Professional: $24/month
- 5 contributors
- 150 lead capture forms
- 20 Customizable Forms
- Payment Forms
- 20 email marketing campaigns/month (the disappointing part is that this plan doesn’t allow linking the email campaign’s URL to your domain)
- 50,000 emails/month
- 20 automaton rules
- Chat automatons
- 20 social post campaigns/month
Ascend Unlimited: $49/month
- Unlimited contributors
- Unlimited lead capture forms
- Customizable Forms
- Payment Forms
- Unlimited email marketing campaigns/month (the disappointing part is that this plan doesn’t allow linking the email campaign’s URL to your domain)
- 1 million emails/month
- Unlimited automaton rules
- Chat automatons
- Unlimited social post campaigns/month
- VIP support
First, let’s see Shopify pricing and the difference in features the plans offer. I will let you know what all of them have in common after the overview of differences.
Basic Shopify: $29/month
- 2 staff accounts
- 2.9% + 30¢ Online credit card rate
- 2.7% In-person credit card rate
- 2% additional fee if you are not using Shopify Payments
- Up to 64% shipping discount
Shopify: $79/month
- 5 staff accounts
- 1-5 store locations
- 2.6% + 30¢ Online credit card rate
- 2.5% In-person credit card rate
- 1% additional fee if you are not using Shopify Payments
- Up to 72% shipping discount
- USPS Priority Mail Cubic pricing
- Gift cards
- Professional reports
Advanced Shopify: $299/month
- 15 staff accounts
- Up to 8 store locations
- 2.4% + 30¢ Online credit card rate
- 2.4% In-person credit card rate
- 0.5% additional if you are not using Shopify Payments
- Up to 74% shipping discount
- USPS Priority Mail Cubic pricing
- Gift cards
- Professional reports
- Advanced report builder
- Third-party calculated shipping rates
The most important difference in Shopify plans is the cost of fees. If you are generating sizable revenue, you can save a lot of money by upgrading to one of the more expensive plans.
All plans come with a free SSL certificate and online store. The store includes an eCommerce website and blog. Each of the plans supports unlimited products, discount codes, abandoned cart recovery, Shopify POS apps, and multi-channel integration.
Finally, I will remind you once again that there are only 8 free themes on Shopify’s official marketplace. For other themes, you will have to pay a one-time $140-$180 fee.
Wix vs Shopify online store hosting conclusion
The winner is Shopify!
When choosing Wix or Shopify for small business, you will probably lean towards the side of Wix. However, you should ask yourself, is Shopify or Wix better in the long run?
Your business might start small, but as it grows, you will require a better structure and a wider set of specialized eCommerce features that come with Shopify.
Wix versus Shopify final score
Shopify vs Wix online store FAQs
Is Shopify better than Wix?
Can Wix use Shopify?
Is Wix cheaper than Shopify?
What are the benefits of using Shopify?
Is Wix or Shopify better for small business?
Both Wix and Shopify are great for small businesses. If I had to choose one, it would be Wix. As a small business, you probably won’t need all the extra features and structure Shopify has. It is easier to manage simple shops with Wix, and Wix has all the features most small businesses will ever need.
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