With thousands of web host providers lurking in cyberspace, it’s easy to become overwhelmed and lost in a sea of ratings and comparisons. This review demonstrates that HostPapa is a fully featured web hosting service with top-rated customer service, around the clock support, and a 30-day money back guarantee.
With society’s renewed focus on living green and sustainability, it’s good to learn that HostPapa was one of the first web hosting companies to embrace green technology.
A review of the company shows that HostPapa promotes the development and use of wind and solar energy. To demonstrate their commitment to green energy, HostPapa purchases green energy certificates to offset all the power they use in their data centers and offices.
Other than their solid commitment to preserving our environment, here are the most important things for you to know about the company.
Our Rating Of HostPapa
I give HostPapa a rating of 4 stars out of 5. HostPapa highlights their round the clock tech support as a notable feature of their service. What they’re not so bold to say is that the customer service representatives that answer the phone can only help with minor issues. When you need the geek-type experts, you’re likely going to have to wait until they get to you.
As part of this HostPapa hosting review, let’s take a look at some of the pros and cons of their platform.
HostPapa hosts over 500,000 websites. The bulk of their customers give HostPapa rave reviews across the board, so HostPapa fares very well as compared with its competitors. I give HostPapa kudos for giving a lot of bang for your hosting bucks.
HostPapa uses cPanel, which is intuitive and user-friendly. A rogue customer complains about every website and the same is true for HostPapa, though the vast majority of users agree that HostPapa is almost never down.
HostPapa Reviews: Pros & Cons
HostPapa clients will enjoy getting free migration of their WordPress or any CMS from their existing host. Techs are happy to help you transfer your site without problems, hassle, or unnecessary downtime. Once you are setup, learning to use the cPanel is fast and simple.
HostPapa is proud to be a leader in sustainable business practices. They believe that each of us needs to do our part to keep our earth healthy for this generation and those to come. HostPapa believes that by putting equivalent clean energy back into our world, they are reducing the carbon footprint and supporting renewable energy resources.
cPanel Control Panel is Ultra-Easy
HostPapa uses cPanel which users can install in just a few steps. cPanel is highly compatible with most of the open source applications. It’s the cPanel that easily transfers websites from one hosting company to another.
If you have users that you want to have different levels of accessibility, cPanel can do that for you too. cPanel holds a strong reputation for being intuitive. You can manage databases, set code backup, manage email addresses and accounts, and manage multiple websites under a single account. There’s no web developer expertise required.
Using the cPanel, the design tools and templates let you set up an attractive website. This video shows you how to use the cPanel to install a WordPress website.
Uptime Has a Solid Reputation
HostPapa uses state-of-the art data centers with backup data facilities scattered around North America. HostPapa backs up its claim of 99.9% uptime with back-up power generation, a dedicated diesel generator for power redundancy, redundant climate control systems, and dual pre-action fire suppression systems.
HostPapa set up its systems so that they are rarely down, while having as little impact upon the environment as possible.
One of the Best Values in Green Hosting
HostPapa likes to give a lot of features for the money. The Starter plan starts at $5.95 a month. While that is an attractive price, HostPapa often offers discounts, coupons, and other promotions that may bring that price down to just under $2 a month. Get the Business Plan for just $9.99 a month. You can also upgrade to the Business Pro Plan for $12.95 a month.
All plans come with unlimited domains, unlimited storage, unlimited websites and a free domain name. Business Pro users also get access to advanced security features. Starter plan subscribers can get up to two websites and Business or Business Pro subscribers have access to an unlimited number of websites.
Customer Support is Slow
The support team at HostPapa is available to answer your questions at any time of day or night and any day of the year. You can contact them via email, chat, or telephone, regardless of which plan you subscribe to. The con to the tech support is that the tech support that you need is not always available in the timeframe that you need it.
An important part of this review is that clients complain of long wait times for return emails and trouble tickets. Waits can be as long as 48-72 hours. That’s a long time to have your website down and is a huge source of frustration.
Pay Plan Contracts Lock You In
In keeping with its reputation for giving great value for its services, HostPapa offers contracts from 1-3 years. In exchange for your continued business, they give you the most discounted rates. Unfortunately, you can’t get a month-to-month plan, so if you’re unhappy and you’re past the 30-day refund period, you’re going to be stuck with it for the long haul.
Money Back Guarantee is Lacking
Like many other web hosting companies, HostPapa offers a 30-day money back guarantee, but even that is a little misleading. You can easily cancel your subscription online and they’ll refund your money, but your refund won’t include what you paid for domain names, privacy, set-up fees, mobile fees, or other add-on features.
HostPapa Web Hosting Review Top Features
Ultra-Easy Website Builder
The Premium Website Builder comes standard with all HostPapa hosting plans. The basic plan comes with plenty of features to create an engaging website and you can upgrade to another plan if you want even more features or functionality.
The drag and drop feature lets you build in your photo gallery, carousel, social media buttons, maps, contact forms, content boxes, and publish them with one click. Build your site using an endless array of readymade apps and tools that set your website apart from the crowd.
HostPapa offers flexible navigation menus that let you build and organize as many pages as you like. Customized templates take away some of the planning and design headaches. Just choose your colors and drag and drop for a professional looking page.
HostPapa Gets Viral with Mobile Compatibility and Social Plugins
The HostPapa Website Builder guides you through how to make your website compatible on mobile phones, tablets, and other electronic devices. Your visitors will get to see the best of your site no matter how small their screen.
Once your site is up and looking great on all devices, it’s time to share the excitement of your new site on your social media outlets. The HostPapa Business Pro plan includes a one-click Facebook page creator. The business that Facebook brings in may more than pay for the extra cost of the Business Pro plan.
Selling is a Snap with HostPapa
Interface a free open-source shopping cart into your website or use Website Builder Enterprise to build your own online store. It takes just minutes to set up attractive, colorful, and informative product pages. Website Builder Enterprise gives you full control over your online store. Track your orders, manage your inventory, and get accurate quotes for shipping costs.
Like the rest of your website, your ecommerce store will also interface with Facebook and mobile phones so that you can expand your customer base.
HostPapa is SSL compatible for the utmost in encryption and safety. Your customers will be more likely to buy from you when they know that their financial transactions won’t be hacked. The Business Pro plan also includes a dedicated IP address so that you have complete control over your computing efforts. Once you purchase your dedicated IP address you can attach your SSL certificate in just a few minutes.
A word that sums up HostPapa as a web hosting services is innovative. HostPapa led the way for other web hosting services to demonstrate that green energy is possible for most any industry when we take the time to think about how to make it happen.
Beyond their commitment to sustainability, HostPapa offers a fully featured web hosting services with a plan that is suitable for every user. Their platform is highly secure, has a great record for uptime, and it’s very easy to install and use. HostPapa keeps their prices reasonable which makes their service an excellent value for business or personal use.
The annual plans and slow tech service may not be negative enough to keep most people away. Try HostPapa and see all that it has to offer. You’re bound to love it!
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